Featured insight The 11pm jewelry shopper Read now
JewelersDigital
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Your customer’s search
starts online.It should end at your counter.

Nearly four in five jewelry buyers research online before they ever walk in. Fewer than half finish the purchase in a store. JewelersDigital builds the storefront, catalog, and follow-up that keep your name on the piece they already found.

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Built for independent jewelers and suppliers Jewelry-specific storefront and workflows Flat pricing, published
JDRing Commerce · Example workflow
Connected
Ring design saved
Inventory status reviewed
Ring Brief prepared
01 CustomerExplores a ring
02 PlatformKeeps context
03 Ring BriefSaves details
04 StorePlans follow-up

Jewelry research starts onlineand often finishes in a store.

The opportunity is to make the online research useful when the customer is ready to speak with a jeweler.

4 in 5

jewelry buyers research or begin their search online

3 in 4

jewelry purchases begin on a phone

2 in 3

buyers still complete the purchase in person

1 in 3

use the internet primarily for research and inspiration before buying offline

79% / 63%

of Gen Z and millennial ring shoppers use social media for education

Source context: JewelersDigital’s buyer-behavior figures synthesize jewelry and engagement research published by The Knot Worldwide, The Plumb Club, JCK/Helzberg Diamonds, Rapaport and De Beers diamond-market reporting, and digital-jewelry trend reporting including Ritani. Figures describe directional market behavior and may reflect different study populations and years.

Carry ring researchinto the store conversation.

Ring Builder keeps the selected design and product context together from the first interaction through store follow-up.

  1. 01

    Explore a ring design.

    Select the stone shape and metal in the storefront experience.

  2. 02

    Save a Ring Brief.

    Keep the selected design and relevant product details together for mobile or printed review.

  3. 03

    Request an appointment.

    Share the design, budget range, and preferences with the store for follow-up.

  4. 04

    Prepare for the visit.

    The store can review the submitted context before continuing the conversation in person.

Recorded designs, requests, appointments, and store follow-up stay connected in the JewelersDigital workflow.

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Design your ringInteractive 3D · drag to rotate
JewelersDigital product engine
Drag to rotate
Platinum band and round stone selected in the Ring BuilderRing Brief ready

One platform for the storefrontand the work behind it.

Explore four connected capability groups: storefront, catalog and suppliers, jewelry workflows, and measurement.

StorefrontExample workflow
OverviewOrdersAppointmentsCatalogCustomersMemosAnalyticsSettings
ShopifyConnected
Catalog & suppliersConfigured
Jewelry workflowsAvailable
MeasurementAvailable
Workflow activity Example entries
◇
Ring design savedSelected context retained
SAVED
✦
Ring Brief preparedProduct details attached
READY
↗
Supplier catalog reviewedPresentation settings checked
REVIEW
M
Memo request routedStore workflow selected
ROUTED
Catalog & suppliers

Present a broader approved assortment.

Bring approved supplier product data into the storefront with retailer pricing and presentation controls.

Jewelry workflows

Keep requests in a defined workflow.

Capture memo and customer requests, then route the relevant context through configured retailer and supplier steps.

Measurement

Connect engagement with follow-up.

Create curated QckClick experiences, record approved engagement signals, and carry that context into the next customer conversation.

Built for connectedjewelry businesses.

See the platform from the perspective of a retail jeweler or a wholesaler and supplier.

For retail jewelers

Connect research with store follow-up.

Bring approved supplier content, jewelry workflows, and customer context into the storefront and store conversation.

Explore retail solutions
For wholesalers & suppliers

Support how retailers present and request your products.

Use connected product data, pricing controls, memo intake, and routed requests across approved retailer workflows.

Explore supplier solutions

Review plans and scope.

See recurring prices, build costs, inclusions, exclusions, and third-party costs before requesting a walkthrough.

View pricing →

See how JewelersDigitalfits your business.

Request a conversation about your storefront, suppliers, systems, and priorities. We will focus on the platform, service, and plan information most relevant to your business.

  1. 01Share the storefront, suppliers, systems, and priorities you want us to review.
  2. 02We identify the relevant JewelersDigital capabilities, services, and published plan scope.
  3. 03Derek Adams follows up by email or phone within 1–3 business days with the next step or a scheduling option.
Retail and supplier conversations Email or phone follow-up Published plans and implementation scope
Request a walkthroughAbout 2 minutes

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Prefer to call? Reach the JewelersDigital team at (845) 807-2326.